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Delivery Information

  • At the time of placing the order, the member must mention the full name of the recipient as stated in his/her government approved photo identification. Delivery shall be made by the courier agent only after verification of the identity of the recipient. The recipient must cooperate with the courier agent by providing appropriate and sufficient proof of his/her identity. Any one of the following government approved photo identification documents would be required.

a) Ration Card (should be issued in the name of the member/recipient in the case of a gift)
b) Drivers License
c) Permanent Account Number (PAN) Card
d) Voters Identification Card 
e) Passport

  • All items shall be delivered directly to the person as specified at the point of ordering and the member cannot (under no circumstances whatsoever) change the recipient details after the order is shipped.
  • Where we deliver

    We deliver to most postal addresses in India except a few barred pin codes. No deliveries are made to P.O. Box addresses & outside INDIA.

    Transit time for shipments

    Our logistic partners include leading air courier services such as Blue Dart, FedEx, DHL, Sequel, and Speed Post. Order processing takes up to 48-72 hours following which the order is shipped. The standard time required for deliveries across India after the product is shipped is usually 3 - 5 days. In case more than one product has been ordered, products may be shipped separately as a safety measure.

    Cash on Delivery (COD)

    We offer Cash on Delivery services. In case of COD orders, members would receive an order verification phone call before we process the order. Members would receive another phone call before the order is dispatched to confirm a suitable day and time for the member to receive the order. Once processed, COD order deliveries usually take 2-5 working days.

    In-transit risk

    All the shipments made are fully insured at no extra cost to the member. However, we would not be responsible for any lost/stolen packages or full/partial damages to the package after being delivered to the member’s address by the courier company.

    Tracking your order

    Members would receive instant email intimation including complete shipping and order tracking details as soon as the order has been shipped. Alternatively, members could sign-in and view order-shipping details. 

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